Employers

Bilingual (French/English) Customer Service Representative

Our Client is looking for a Bilingual (French/English) Customer Service Representative to join their team in Mississauga. This is a full time, permanent opportunity. Hours of operations are Monday to Friday 8:30am-5pm.

Recent GRADS Welcome!!

Job Title:
Bilingual (French/English) Customer Service Representative

Location:
Mississauga, Ontario

Responsibilities:

• Provide customer service functions for all representatives and customer inquiries.
• Ensure that Service Level Agreements are maintained.
• Act in a responsive and a sensitive manner to all inquires both at representative and customer level.
• Resolve complaints and problems, identifying corrective action for the future.
• Timely identification of recurring issues and potential problems.
• Accurate data entry of customer orders, customer and representative information, and payment changes.
• Work effectively and enthusiastically in a team environment.

You must have the following experience:

• Proficient in the use of MS Office.
• Customer Service experience.
• Ability to work in a dynamic team.
• Professional, enthusiastic, dependable, flexible, career driven

Compensation:
$45k-50K

Benefits

RRSP Matching

Yearly Bonuses

Much More ….

 

Interested candidates, please send your resume in confidence to Jenn: jtoth@averyhr.com