IT Administrator

Newmarket, Ontario

75K salary plus benefits and RRSP

On Site/In Office Role

Mon-Fri 8:00am-4:30pm

Responsibilities

• Provide day-to-day IT support for approximately 60 employees across Canada and the U.S., both on-site and remotely.
• Administer and maintain Windows Server, Active Directory, VMware, Exchange, file storage, backups, and network infrastructure.
• Monitor and support firewalls, VPNs, wireless networks, security systems, antivirus software, and overall network performance.
• Install, configure, maintain, and troubleshoot desktop hardware, laptops, printers, mobile devices, and business software.
• Manage IT assets, including purchasing, deployment, inventory, repairs, and equipment replacement.
• Coordinate with vendors for hardware, internet, wireless, and telecommunications services.
• Support business applications including Microsoft Office, Salesforce, engineering software, and other company systems.
• Work closely with the global IT team to implement infrastructure improvements and system upgrades.
• Create and maintain IT documentation while providing training and technical guidance to employees.
• Assist with special projects and provide after-hours support for critical IT issues when required.

Qualifications

• 3+ years of experience in Systems Administration, Network Administration, or IT Support.
• Strong knowledge of Windows Server, Active Directory, VMware, Microsoft Exchange, and Microsoft 365.
• Experience supporting network infrastructure, firewalls, VPNs, wireless networks, and cybersecurity best practices.
• Hands-on experience with desktop hardware, software deployment, backups, and user support.
• Familiarity with Salesforce and engineering software such as Creo/Windchill or E-Plan is considered an asset.
• Experience with Azure/Entra, NetSuite, VoIP systems, or basic scripting is an asset.
• Excellent troubleshooting, organizational, and communication skills.
• Ability to manage multiple priorities and work independently.
• Excellent written and verbal communication skills

If you are interested in applying for this role, email resume to mfarnell@averyhr.com